******** charges

22-02-2016 - This morning I wake up to find my service has been suspended due to none-payment of my account. Which is firstly incorrect. An amount of R. 826.80 was due. Which includes R. 203.29 for reconnection. Yet my account has been paid promotly for the past few months. I made a payment of R540 for this invoice. Because that was all I could afford to pay. Telkom refuses to accept payment in store which means standing in one que to make payment then go to a Telkom store to explain to them why you can't pay the full amount. But they tell me to make the full payment otherwise even with a dispute recorded on my amount, they will suspend my account which they have done without notifying me of it first. These sudden reconnection fees they charge me for randomly every couple of months is becoming quite annoying and takes up a lot of my time to reclaim. Few months ago I was charge well over R700 for reconnection fees which they did credit me for but I still had to pay it first otherwise they would have suspended my account. Telkom service is pathetic and they take advantage of their customers. I have a good mind of going to the media about this.