unknown Debit Telkom mobile
<p>Hi! I have been Debited R2000 by Telkom Mobile Ref (Telkom Telk ********** 99f161 ********** 745965) which i dont manage to get hold of. I called telkom customer care line and i dont get help as i was transferred many times till my airtime was exhausted ! Im suprised becausse if i really owe telkom or have agreement with them they were supposed to call me on my number or email. This is affecting my credit record! I even changed accounts because the debit will just run any time of the month! I tried to call Telkom with my bank but we dont succeed! </p>
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Telkom's replyOfficial
20 Mar 2017, 12:23Good day Mgijimi,
As per our telephonic conversation, please be advised that your query has been sent to our Credit Management Team.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply20 Mar 2017, 12:23
Official
Good day Mgijimi,
As per our telephonic conversation, please be advised that your query has been sent to our Credit Management Team.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,