unknown charges

Good Day Martin <br> <br> <br> TIME / DATE 09:52 Tue 29 Sep PERSON RESPONSIBLE accounts <br> CUSTOMER martin steenkamp CELL NUMBER *** <br> EMAIL ADDRESS [Email Removed] ACCOUNT NUMBER *** <br> USERNAME mandog TOTAL REPORTS 0 <br> 8 <br> INCIDENT Tue 29 Sep View all reports by user <br> good day<br> <br> I took out a contract for my son and was told there will not be additional charges the contract is <br> R350 per month.<br> kindly have these charges refunded and confirm that there will not be additional charges generated <br> on this contract <br> <br> now there are additional charges of below<br> <br> Usage Fees<br> Data R 122.00<br> Subtotal (Usage Fees) VAT included at 14% R 122.00<br> Other<br> Once-off Internet Bundle R 78.00<br> Subtotal (Other) VAT included at 14% R 78.00<br> <br> account details are as follows below<br> <br> Account no ***<br> Service ref ***<br> Invoice no ***<br> Invo