RR
Realist R
1 reviews | Active since Sept 2016
09 Aug 2018, 12:07
UNKNOWN BILLING ACCOUNT
I receive an email from Telkom with a no reply function. A billing account of last month, for July. I went on your website and there's no access for a complaints department email so I came straight to Hellopeter. I request from higher management to please contact me in regards to this as I do not know why I am billed twice.
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Telkom's replyOfficial
14 Aug 2018, 14:32Hi Andre
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply14 Aug 2018, 14:32
Official
Hi Andre
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,