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Peter M

1 reviews | Active since Jan 2013

11 Sept 2016, 17:23

Unknown and Unexplained Alleged Debts

<p>I have phoned and emailed incessantly as there is a blockage to me acquiring a Telkom service, alleged past debt. Telkom has not sued me for this debt, nor can they tell me when this debt was incurred. I obviously refuse to pay it since I dispute that I have any outstanding debt. Hence Telkom is refusing me any further service. But after many attempts to clear it up I have been unsuccesful.</p> <p> </p> <p>Does this sound like they are shooting themselves in the foot? I want to pay them in the region of R 1 200 per month but due to unexplained and unsubstantiated debt of R 1 600 they are not adding my contribution to their revenue. If there were 1 000 of me that is an extra R 14 million Rand Telkom. Seriously?</p> <p> </p> <p>Ok I know from experience that the only way to get Telkom to respond is hellopeter.com (And my name is Peter so I just love it!)</p> <p> </p> <p>So Telkom,</p> <p> </p> <p>My id number is 671 ********** 086</p> <p> </p> <p>Please sort it out so I can prop up your turnover :)</p> <p> </p> <p>Peter</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (2)
Telkom
Telkom's reply12 Sept 2016, 09:08
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is ***5.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

PM
Peter M's update15 Sept 2016, 08:07
Reviewer Update

And since Septemebr 12 no further response. Is it that difficult to resolve?

It must be a VERy EMBARRASSING issue?