UNKNOWN AND/ OR *****ULANT TELKOM ACCOUNT WITH REFERENCE NUMBERS

UNKNOWN AND/ OR ********** TELKOM ACCOUNT TELKOM REFERENCE NUMBERS: ********** 44/ ********** 15/ ********** 79/ ********** 77 IN JUNE 2018 I BEGAN RECEIVING A TELKOM ACCOUNT FOR A PERSON AND CELL NUMBER UNKNOWN TO ME. I HAVE SPOKEN PERSONALLY WITH THREE TELKOM EMPLOYEES AND HAVE CONTACTED THREE BY EMAIL, SENT FOUR LETTERS TWO OF THEM REGISTERED TO THE TELKOM BILLING DEPARTMENT. I AM STILL WAITING FOR A REPLY. THE PERSON WHO HAS THIS UNKNOWN ACCOUNT IS NOT CONTACTABLE AND THE ACCOUNT IS PAID AUTOMATICALLY BY A BANK. I HAVE REQUESTED TELKOM TO CORRECT THEIR RECORDS AND ALERT THEIR ***** DEPARTMENT AND CHECK THE ACCOUNT HOLDERS REGISTERED BANK ADDRESS. TO DATE I AM STILL RECEIVING THIS UNKNOWN TELKOM ACCOUNT. THIS MATTER HAS BEEN ON GOING FOR NINE MONTHS WITH NO RESPONSE FROM TELKOM