UNKNOWN AND/ OR *****ULANT TELKOM ACCOUNT

IN JUNE 2018 I BEGAN RECEIVING A TELKOM ACCOUNT FOR A PERSON AND CELL NUMBER UNKNOWN TO ME. I HAVE SPOKEN PERSONALLY WITH THREE TELKOM EMPLOYEES AND HAVE CONTACTED THREE BY EMAIL, SENT FOUR LETTERS TWO OF THEM REGISTERED TO THEIR BILLING DEPARTMENT AND TO DATE HAVE HAD NO RESPONSE. THE PERSON WHO HAS THIS ACCOUNT IS NOT CONTACTABLE AND THE ACCOUNT IS PAID AUTOMATICALLY BY A BANK. I HAVE REQUESTED TELKOM TO CORRECT THEIR RECORDS AND ALERT THEIR ***** DEPARTMENT. THIS MATTER HAS BEEN ON GOING FOR NINE MONTHS WITH NO RESPONSE FROM TELKOM