Unknown account from Telkom

I app**** for fibre (10MB) line online (on 4th May 2018). My husband also app**** on the same date and he was assisted first. By the time I was contacted by the consultant, We had fibre line installed and working under my husband's name account. I told the consultant that I no longer require the service as app**** and he confirmed that. Few months later I was consultant about the same application and I rejected the offer again. I have since receive smses about Telkom owed account on my name and summons from Peterson & Pandaram lawyers. The lawyers verified my information and concluded that the account is not in my name. I have since checked my credit report and discovered that I have a Telkom account which shows that I sometimes pay it on time and late (which I do not pay any Telkom account). It now reflects bad on my name and Telkom is dragging its feet on fixing this issue. Please assist.