Unisa student/3G prepaid data bundle not activated

I am having great difficulty in securing the activation of a 3G data bundle package offered to Unisa students, which I purchased via the Unisa portal. I requested the contract via the Unisa portal on 26 April 2015. On the same day payment in the amount of R600-00 was made for the package (I have a payment reference no.) and I got an sms that Unisa forwarded my details to Telkom on 28 April 2015. Under these circumstances, and in terms of clause 24 of the Terms and Conditions, I would have expected the new package to be activated within 48 hours on the 30th of April 2015.<br> <br> Unfortunately this has not been done. To make matters worse, I have made several calls to 180 regarding this issue and have received nothing but empty promises. On one occasion when I phoned, I was told to visit a telkom store to get the package activated but when i visited one in Claremont they seem to not know what i was talking about. It is now 08 May and the package has not been activated even though more than 72 hrs has past.