Unimpressed

I have a problem with Telkom. I bought a router a year ago was using a Telkom sim card. Then sometime time this year I have been having problems. Router will sometimes not respond. Then I decided to put the sim card on my phone a month ago. 2 weeks ago everyday the phone will say my data is been paused . The first time it happened I bought data to find that there is data on my sim card. Ever since it will say data paused "Internet access paused. Either your data bundle is depleted or you're not in Telkom's coverage and using a Telkom only bundle. Dial *180# or open your browser."