1 reviews | Active since Sept 2010
unilateral termination of contract
I took out contracts with Telkom for cell phone lines, Telkom than terminated the contract alleging that I came in the shop to terminate, I asked them for prove of termination, no one could assist even the lady that assisted me in their menlyn branch, was surprised. later seeing that they don't have a leg to stand on than they said it was because I did not make payments which I disputed, they however continued deducting monies from my account, until last year July when they deducted more than R9000.00 , that was the final straw and I enquired and they could not even explain what the amount was for, so I started reversing all the deductions they where making, I said to them since the contract has been terminated what is it that I owe them, till today they have never supp**** me with a statement to explain what I owe them, but they keep wanting to deduct monies from my account and I keep reversing these, Telkom must come clean and advise what I owe them or I will have no option but to seek legal advise and an interdict to stop them from deducting money from my account as it puts me in a bad light with my bank
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187976.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM187976.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
