Unhelpfull, bad attitude

We called the call centre after purchasing Telkom Mobile Data in a area with no Telkom Data. There was no option on the menu that asked or indicated that you have to choose All Network Data or at least indicated that we are not in a Telkom Data area.<br> On phoning the Call Cente on 14 June 2015 the consultant to request the Telkom Data transaction to be reversed or Changed to normal airtime, the supervisor, namely Siphiso Sikho didn't want to assist at all. He kept on refusing to log a call for our request and his attitude was pathetic, evoking and just total refusal to log a call, to assist in any way. His Call Centre Manager is Tremaine Mothoa. <br> All we want is to have the purchase of Telkom Data to be reversed or changed to normal airtime or All Network Data.<br> We also just want to advise that there is no option on the purchase menu that indicate or help to choose the correct data bundle, either Telkom Data or All network Data.<br> Is this how Telkom make their money???!!!<br> The mobile nr with transaction to be reversed is ***. Please only contact on ***