ZA
Zubair A

1 reviews | Active since Dec 2017

24 Dec 2017, 07:56

Unhelpfull

Hi

So i bought a 10+10 gig from telkom. After a day it said that the anytime data was depleted. After i called the call centre they sent me a excel sheet of usage. It says i used 6 gigs in half an hour. My problem firstly is i was just browsing the internet. My bigger problem is that im using a 3g modem and i can just never achieve that speed and download capability with telkom. I promise you i really tried. Now the facebook customer care and telephone lines are keep sending and telling me *** messages like download the telkom app usage etc. The reason been it is impossible to even get the speed knowing telkom is so *** with the speeds. They ****** me and quite alot of people with the data. I am furiated because they making me a ****. I have enough pictures to prove it.

0
Replies (1)
Telkom
Telkom's reply07 Jan 2018, 08:05
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,