1 reviews | Active since Dec 2017
Unhelpfull
Hi
So i bought a 10+10 gig from telkom. After a day it said that the anytime data was depleted. After i called the call centre they sent me a excel sheet of usage. It says i used 6 gigs in half an hour. My problem firstly is i was just browsing the internet. My bigger problem is that im using a 3g modem and i can just never achieve that speed and download capability with telkom. I promise you i really tried. Now the facebook customer care and telephone lines are keep sending and telling me *** messages like download the telkom app usage etc. The reason been it is impossible to even get the speed knowing telkom is so *** with the speeds. They ****** me and quite alot of people with the data. I am furiated because they making me a ****. I have enough pictures to prove it.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
