Unhelpful Staff

To whom it may conrcen!!!<br> <br> Telkom mobile has reeked havoc on my bank account!! firstly they debit me the day before my debit order date - (24th), they then threatened to suspend my services due to non payment. I then made a payment and follow their instructions to the letter. only for them to debit my account the following day. I called their contact centre with my complaint, i was told it would be too much of a hassle for them to refund me. I was just dismissed and told to go and reverse the debit myself! what kind of service is that!!? Here I am trying to pay my account timeously only to be messed around!! I picked up the phone again to notify them on the above only to be told that they`re offline. a guy by the name of Faizel promised to call me back (that was on thursday the 06/08/15), i have not had a call back to date!.... TOTALLY DISGUSTED AT THIS MONOPOLY WHICH IS SUPPOSE TO BE THE FUTURE OF TELECOMMUNICATIONS!!!<br> CAN THIS BE RESOLVED TODAY OR I WILL CONSULT WITH MY LAWYERS!!!<br> <br>