Unhelpful - Nelisa Brandy

Thank you Nelisa Brandy for not helping me at all and not doing your job at all, after speaking to you to help move a credit from one account to our other account as we made a payment only using one reference number, you gave me your email address and requested I send the proof of payment with a letter requesting to move the credit which I did only to receive and email back saying the following:<br> <br> PLEASE NOTE!!<br> YOU NEED TO CONTACT CALL CENTRE AT 10210 FOR ANY QUERIES AS THERE WILL BE NO REPLIES FROM THIS EMAIL.<br> THANK YOU!!<br> <br> I did phone call centre and I did speak to you but it seems like you were not in the mood to help me.<br> <br> I phoned again and spoke to a lady by the name of Karen (no surname) and to you I would like to say THANK YOU for helping me and for your time, I appreciate it and I would rate your service as 10/10, thank you Karen.