Unhelpful Assistance

I visited the Telkom store as well as the Telkom Mobile store in N1 City On Saturday. I had to renew my mobile contract. I wanted the Galaxy S6. The person assisting me told me that the store no longer had stock. Then I went to Telkom Mobile and got the same feedback. I returned to the Telkom store and asked if they could contact the Canal Walk or Tygervalley branch and see if they had stock. without making any calls or checking up as i requisted. they said the other stores will not have. <br> <br> Sunday i went to tygervalley and signed a contract and got my S6. The person that assisted me told me they had stock for the past week. But other sales assistants wont contact other branches because they dont want to lose a sale. What happened to customer satisfaction? This is really **** service. and its not the first time I get it from this Branch.