Unhelpful!

I paid my Telkom account in full according to the sms that is usually sent with the amount due and I was still cut off.

Upon the lapse of 48hrs without reconnection I called Telkom call centre and spoke to Khanyile who **** to me and said they understand it wasnt my fault that I short-paid and that she spoke to the supervisor and they will connect me in the next 5 min which never happened!

1 hour later I called again and spoke to Amanda and she said she will follow which she put me on mute and said she did a follow up and they will call me back.

5 hours later I spoke to another Wendy who was very rude at first, and later explained how she doesnt see how I could be reconnected which means they **** to me!

Telkom service is horrible! Whole week I am unable to work because my service are cut off at no fault of mine!