1 reviews | Active since Sept 2015
UNHAPY ABOUT COMMUNICATION, SERVICE AND STOCK
It has almost been 3 weeks since my complaint here and nothing has been done yet. I am STILL waiting to upgrade to an iphone 6. I was told that EVERY store in south africa does not have stock, when I compained here in hello peter the person said that she would find e a store which had stock and assist me. Nithing has yet happened. In the meantime I have complained numerous times on the Telkom facebok page and yet nithing has come from that as well. On my quest to gind out on my own which stores has stock I have only been assisted with unhelpful and unfriendly staff, every telkom store I phone does not answer, BUT, only for me to visit the mew Woodlands store and to find out that they dis have stock and sold the last iphone 6 minutes before I entered the store. I am VERY unhappy about the fact that I have been trying to upgrade since beginni of September and NOBODY FROM TELKOM was able to tell me that the woodlands store has new stock as it was a new store that opened. Can aomebody just help me get a phone so that I cn upgrade or I am going to move to another service provider and pay more just to get better service. Really telkom, this is ridiculous.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148913 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148913 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
