Unhappy. Tired.

On the 30th of June , I made an EFT payment of R2800. Telkom debited on the same day that month’s balance R2732.81 of which I had reversed.

My account was locked due to non payment, but my balance is paid up. The amount outstanding is R2600 which is due 30 July. I have been calling Telkom everyday with no help. All agents tell me to wait 5 to 24hrs and my account will be unlocked. It’s been 7 days without internet.

I just want to cancel the contract. I am tired of Telkom. I am not happy.

Regards, M. Madonsela