Unhappy Telkom Mobile Customer

Telkom takes too long to reconnect my account. Their agents Pinky, Koketso and Mdu Ndlovu are all unhelpful and lack respect for customers. I was overdue by R459, I paid R800 last week Thursday on the 14th May 2020. My Account is still not reconnected. I'm told I must wait another 24 hours. This is heavily affecting me & my family. Especially because I can't work right now so it's affecting my job as well!