Unhappy Telkom client, who is kept on being billed with no service.

I experience a very poor service with Telkom staff. I had an outstanding payment of R 2500.00. On my visit to the Telkom Office in Wonder park Mall, I learned that it is actually R 2800.00. I paid this amount on the 7 February 2025. To my surprise, till today (07 April 2025) the outstanding amount of R 2500.00 has not been removed from Nudebt Company's System. I still get SMS threatening me of the impending court actions and blacklisting coming for me. "Notice of SummonsMR Zuma,summons may be served and court order granted to recover R2514.33 owed to Telkom acc *** Tel ***"

This was sent today (7 April 2025 - 12:41). This is after several attempts to forward proof of payment to the company called Nudebt. I call their offices, no one is able to assist. This is poor client services and on the Telkom side, they keep on billing me even after I requested to cancel the account. No they say I must pay R 322.00 for the new month. I settled the amount outstanding. I never received any service as my account was suspended. The challenge is, I keep on being billed and no service is rendered. This is unjust and unfair. Even now, the bill keep on rising this month it will go up to 600 Rands. Please cancel my account and stop billing. Please terminate my account, I am not interested in Telkom anymore.