Unhappy service fees

I have moved to my new address, I went into the branch to ask them to move my normal and ADS line. I was told that is would be charged R600.00. No one contacted us to arrange to come out.I had time to go to Canal walk's telkom and the ladies that assisted me there said that they will get someone to call me and there will be no charges as the R600 that I was told was for the business and I explained that its not a business. They said that its at no cost as I am kee*** my number and moving in the same area.<br> <br> Now I get an account for charges of R542+ and I went in to lodge a complaint and they esculated it two weeks and they know one has contacted me yet.<br> <br> This is the service you get from Telkom, because they think they are the only Service Provider that's why they can charge what they want,