UNHAPPY IRRITTATED FRUSTRATED ANF ANGRY TELLOM CUSTOMER

PLEASE EXPLAIN TO ME WHY EVERYTIME THERES A PROBLEM WITH MY NETWORK! NOT ONLY DID TELKOM NOT PROVIDE WHAT IM PAYING FOR IN REGARDS TO MY DATA ETC NOW ITS NATIONAL SHUT DOWN!!!! IM A VERY UNHAPPY AND IRRITATED TELKOM USER. I HAVE BEEN LOYAL FOR 10 YEARS AND THEY ARE SERIOUSLY ****ING ME OFF WITH THEIR PROBLEMS AND WEAK RESPONSE TO A COMPLAINT!!!!