1 reviews | Active since Nov 2016
Unhappy from day one with LTE contract, knew I shouldnt joing Telkom after all the bad reviews
<p>From day one of receiving my LTE router and moving it all around the house I receive 1mbs download and close to 0 upload speeds. After multiple times of trying to get through and agent eventually logged my case number: ********** 1 and said it would take 72 WORKING HOURS for someone to get to assist me and install a LTE antenna. I dont know why I need this after coverage sites show I have full coverage. </p> <p> </p> <p>I have struggled a week with these slow speeds and now have to wait almost 2 weeks to get a query resolved. 3/4 of a full month I am receiving not what I paid for but I have to pay the full invoice at the end of the month.</p> <p> </p> <p>All telecoms service providers are ******.</p>
Thank you for making contact with us.
Please privately reply with the affected number and ID number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please privately reply with the affected number and ID number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Still no assistance!!
Still no assistance!!
