Unhappy Customer / Poor Service

Good Day

I would like to confirm when my Wi-Fi installation will take place.

On the 26.05.2020 I was advised it will be done within a week or two. On 11.06.2020 – I was advised it takes 14 working days. On the 15.06.2020 – I was advised it takes 7 – 21 days.

The service is poor, one has to hold 25 minutes before your call is answered and you get different feedback from different consultants.

Can this matter please be actioned and an installation date confirmed asap.

A complaint was logged with Telkom on *** & ***. I have not received a response nor has my complaint been acknowledged.