Unhappy customer and **********

I have previously reported an issue about a router that had no coverage that was on contract, and asked for cancellation. Okay that happened , but the problem is that Telkom did not pay me back all the money they have been deducting for the contract, I don’t know whether there’s other reasons for that because it’s not my fault that I was given an LTE router yet in my house there is no coverage. Since sepetember I have been paying R393.30 until February this year, that is 6 months, there after I was paying R321.05 until June, but the only refund that I got is R2100. How does it happen? I am not happy about how Telkom handled this situation after they promised to pay me back all my debit.