SC
Sean C

1 reviews | Active since Oct 2013

21 Oct 2015, 16:03

Unhappy Customer

I give up with Telkom, I cancelled my account with the in Feb 2015 but they kept on deducting the money from my account, I then logged a complaint on Hello Peter (social media ***) the didn't respond I added a comment and Telkom finally contacted me, the lady I spoke to apologized and sad they will reimburse me for the two months, I waited and nothing happened tried calling 10210 but was unsuccessful as usual, I decided to move on and cut my losses, now I get calls from VVM dept. collector's requesting R1,453.03 from me saying my account is in arrears, ''TELKOM GET YOUR ACT TOGETHER'' you not getting a cent from me, please sort out this account.<br> Cancelation ***<br> Acc. No.:***<br> Phone No.: ***<br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply21 Oct 2015, 16:57
Official
Hello Sean da,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159559.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media