1 reviews | Active since Jan 2015
Unhappy Customer
I app**** and received a Huawei media pad in March 2017 on a smart internet 2gig deal at Telkom Shop The Glen Mall
The phone was supposed to come with a cover which was part of the deal advertised
On the 2nd of March when I collected the phone I will as told that the covers were out of stock and I will be called by the store once the cover are in stock
Today is the 21st of August and I still haven't been called or received the cover
I have been to the store a number of times to enquire without any success
HI molikib
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task or mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI molikib
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task or mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Good day
Thank you for taking our calls.
As per our conversation we are glad that your query was successfully resolved, we apologise for the delay. Should you require any assistance please do not hesitate to send us an inbox on our social media platform.
Kind regards
Ithabeleng
Telkom social media team
081180
Best regards,
Good day
Thank you for taking our calls.
As per our conversation we are glad that your query was successfully resolved, we apologise for the delay. Should you require any assistance please do not hesitate to send us an inbox on our social media platform.
Kind regards
Ithabeleng
Telkom social media team
081180
Best regards,