unhappy customer

Having a seperate ADSL line, wanted to connect with the land line, which they sold me a 10 mbps line as the could not give me the same contract which cost a fortune and suddenly I have a 24 month contract.<br> I previously had no contract and a 4 mbps line with 20gb.<br> The internet does not work. It keeps dropping. I have complained and all Telkom does is reset and tells you that they have fixed the line.<br> In my area I don't think the 10mbps works. I work from home and cannot carry on this way. It costing me more money than what I'm earning.<br> <br> I would like to revert back to what I was on and not be on the contract.<br> I don' want all the fancy gadgets they they offering. They are welcome to take it back.<br> <br> At this point I'm ready to cancel and go to somewhere else.<br> <br> Please sort this out immediately.<br> <br> Awaiting your reply<br> <br> Laxmi