Unhappy Customer

Good day

I have terrible experience with Telkom, I have app**** for a router contract in August 2019,i was advised that i need to make payment of R700.00 that will be credited back to me once the Contract ended. i went to Jabulani Mall Branch to cancel the contact of which i was dealing with them from the very beginning. My contact was cancelled beginning of September. I was given References from their billing department. First reference was on the 29 Oct(***0) and second reference was on the 11 December(***8). I have been taken from pillar to post as i have been told R700 will reflect in my account within 48 hours. The service i am receiving from Telkom head office is pathetic and horrible. Kindly assist by intervening in my matter. I can be reached on my mobile number: ***

Regards, Xolani Ronald Ndlovu