UNHAPPY AND DISAPPOINTING FIRST ENCOUNTER WITH TELKOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>I placed an order for a Huawei P 9 Lite with Telkom mobile. A debit order amounting to (R249) went through on the 4th of February 2017 and the reference number is JWA ********** 1001. I called the customer care line on the 7 th of February and could not go through, called again today about 2 times with no answer then on the 3rd time i was on hold for 2 hours that is when they answered. When i enquired about my order i was told that the Huawei P 9 Lite is out of stock and I will get it within two weeks which will be almost month end. When i placed an order I was not informed that the phone is out of stock, i was told that only the Gold color is available and I told them that is the color i want. Only now when i follow up on the oder im told its out stock. I feel abused and bul**** by Telkom and i will not tolerate any of it and I demand that they deliver the handset which we agreed upon in the next 3 working days since its not my fault they knew it was out of stock but failed to let me know so I can decide for myself. I am definitely taking this up with my lawyers because i will not allow TELKOM to abuse my rights!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>