unhappy about long waiting period for vetting and vetting and vetting

Not happy with Telkom's process. I went to fourways istore to apply for phone case:***7(21-oct-19)-it was resolved and approved but when the saleperson try to finalize contract, the system then refered my application for vetting second time.

I then went to Telkom nicolway to apply for contract, case: ***7(31-oct-19)(***) it was also resolved but this time store advised they don't have a device in store, which made me opt for different device since that initial one was discontinued. After a full 7working days of resolving my vetting, once again my application is now sent for vetting(***- P30) which will approx. take 72working hours and after that if I to get my device sold out, I will have to follow same process of applying and my application been send for vetting.

I have advised Telkom store that my current cell-fone is not fully functional but gave alternative landline. dispite that they keep calling on same number I advised that is not working ok. hence I am applying for new device.