Unhappy

<p>We upgraded 2 contracts at Telkom in August with the smartplan 100. At the back of the August Telkom pamflet, it states that you get 1GB additional data on the smartplan 100. The one number got the extra 1GB data,but the other didn't. We called the customer service line and they said we have to wait 72 working hours before they can help us. To me, this is unacceptable. Why do we have to pay for a service that we are waiting for??</p>