Unhappy

Good day I trust that you are well.

i hereby type this email with disappointment and regret of choosing your network provider. i have been unhappy with the service i have been getting from Telkom in respect of my Contract with you of which has already ended beginning of this year. however to my surprise i am still getting invoices of amounts that i am not supposed to be paying.

i have requested for my contract to end to your consultants but it seems like no one is assisting me. there are unauthorised attempted debit orders and unfortunately there are no funds in my account.

my account was taken again to NU debt to settle again funds that i have no idea of and i did that mainly because i don't want my credit score to reflect bad. .I sent emails to one of your consultants (attached emails) to show them that I have paid and I was advised by Brian Mavimbela that I don’t have a contract anymore and once he receives my email he will sort this matter out. I still haven’t gotten any assistance and the matter hasn’t still been sorted out. Again July I call and get assisted by Ms Shange who also promised to assist and still AGAIN no response. What kind of a service is this??

I don’t owe you Telkom anything. i am not happy and please can someone assist as a matter of urgency. please cancel my contract that was supposed to be long cancelled.

look foward to hear from you hereto.