Unhappy

Item: Telkom
Rating: 1
Author: Reshav H

Hi, Can you please advise how I can get into someone in your accounts department. I have not been a telkom customer for two years but am recieving sms's that I have been handed over. At first I thought this was spam but now all my details are in the message. I tried going to your website and it is not informative. There is no way to contact your department if you are not on Telkom.

Helpful (0)

Replies (3)

Telkom's replyOfficial

04 Dec 2016, 09:19

Hello reshav

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom's reply04 Dec 2016, 09:19

Official

Hello reshav

Best regards,

Reshav H's updateReviewer Update

06 Dec 2016, 10:40

Good day,

Please can you advise if the billing team will follow up with me? If I can do the follow up, please can you provide a number I can dial from that is outside of telkom.

Thanks.

Reshav H's update06 Dec 2016, 10:40

Reviewer Update

Good day,

Please can you advise if the billing team will follow up with me? If I can do the follow up, please can you provide a number I can dial from that is outside of telkom.

Thanks.

Reshav H's updateReviewer Update

09 Dec 2016, 09:05

Another shocking attemp at trying to get some help. I received another threat this morning. I wpould appreciate if someone could provide me with some assistance.

Reshav H's update09 Dec 2016, 09:05

Reviewer Update

Another shocking attemp at trying to get some help. I received another threat this morning. I wpould appreciate if someone could provide me with some assistance.