Unfortunate Telkom Customer No. 1 000 000 - I'm Assuming.

<p>I have been experiencing ADSL internet connection problems for about 10 days now. It started on Sunday, 26th of February 2017. </p> <p> </p> <p>I decided to take action on Wednesday, 1 March 2017 - by Phoning Telkom to see what the problem is. Ref No - 82CRK010317. To which the problem was resolved and my line was back up and running in a few hours. However as the sun set, so did my internet connection. </p> <p> </p> <p>I phoned again on Thursday, 2 March 2017 - Ref No: 51CRK020317 - I reported the problem again, and told them what happened. They sorted it out again and it worked somewhat during the day. But yet again, as the sun set on that frustrating Thursday afternoon, so did my internet connection. </p> <p> </p> <p>I phoned again on Friday, 3 March 2017 - Ref No: 451CRK030317 - I phoned to tell them yet again for the second night in a row that it had shut down and refused to work. They dispatched a technician to my house who they said would come at some point today, or over the weekend. the gentlemen (Adrian) Called and said he would come over the weekend and call first. Naturally he didn't.</p> <p> </p> <p>I phoned again on Monday, 6 March 2017 - No Ref No - To inform them that the technician didnt come and this time the consultant on the phone assured me he would come today. Which he of course didn't.</p> <p> </p> <p>Which bring us to today, Tuesday, 7 March 2017 - As I type this I am busy sitting on the phone for the past 60min waiting to speak to a Telkom consultant to repeat the process for the 5th time. </p> <p> </p> <p>Which made me think perhaps while I wait I can write a review on just how pathetic Telkom's customer service is. </p> <p> </p>