UNFAMI**** BILLING AND CANCELLATION.!!!!

I TOOK A CONTRACT WITH TELKOM IN 2014 AND IT HAD BEEN PAID UP IN 2016. IN THE INTERIM I WAS ALWAYS BEEN DOUBLE DEBITED ON NUMEROUS OCCASIONS AND I ALWAYS HAD TO PHONE AND TAKE TIME OF WORK TO REVERSE DEBITS, I ALSO USE TO PAY R50 EACH TIME WHEN I HAD TO DO A REVERSAL..I TOOK A CONTRACT FOR A SAMSUNG S4 WICH WAS R270 PM AND I ALSO HAD A R50 ADDITIONAL ADDED IF I RAN OUT OF DATA. , HOWEVER MY INSTALLMENT AT TIMES WAS LIKE R900 / R650 AND SO ON. . IT WAS VERY WEIRD. I HAVE EVERYTHING ON MY BANK STATEMENTS , SMS'S AND I HAVE MY CONTRACT.

I DID GO IN STORE ( TELKOM 8TA- WESTWOOD MALL BRANCH ) AND TOLD THEM I NEED TO CANCEL AT THE END OF 2YEAR CONTRACT WHICH WAS PAID UP .THEY SAID I NEED TO PHONE THE CALL CENTRE AND OPEN UP A CASE WHICH WAS A WASTE OF TIME BECAUSE THEY JUST FORCE YOU TO PAY AND PAY. .

IN APRIL - OCT 2017 I WAS GETTING DEBITED R669 FROM TELKOM AND I WAS AWARE I PAID UP . THEY DO CAHNGE THE REFERNCE NUMBERS AND KEEP ON DEBITING YOU.

EACH TIME I HAD TO DO A REVERSAL AND STILL PAY AN EXTRA R50 WHICH TELKOM IS NOT PAYING FOR. BUT ITS A WASTE OF MY TIME AND MONEY EACH TIME I HAVE TO LEAVE AND GO TO THE BANK. I TRULY THINK THIS IS A WHOLE LOT OF BULL**** I HAVE HAD ENDLESS PROBLEMS WITH TELKOM AND I DON'T GET ANY HELP. THEY JUST TAKE YOUR MONEY AND THEN WE DONT EVEN KNOW BECAUSE THEY DO IT SO RANDOM.

THEY THEN GAVE MY NUMBER TO BLAKE AND THOSE PEOPLE WHERE CALLING ME AND ASKING ME TO PAY. - THE STAFF THAT WORKS THERE ARE SO DAM RUDE. SOME ACTION NEEDS TO BE TAKEN IN REIMBURSING ALL THE PEOPLE THEY DEBITED FOR NO REASON. I PERSONALLY THINK TELKOM IS THE MOST HORRIBLE NETWORK EVER AND I ALWAYS TELL PEOPLE WHAT A BAD EXPERIENCE I HAD.

UNTIL DATE I STILL GET SMS'S AND I WILL NOT FALL IN THAT TRAP AGAIN.