Unfairly suspension of service and billing for services not rendered (abnormal billing)

Telkom is full of nonsense. They have suspended my fiber line due to their ***********, instructed their third party (Frogfoot) to terminate my service. They have billed me for 2 fibre lines and I have installed 1 and they want me to pay for lines I didn't order. When trying to resolve my issue they say, they are giving me discount of R700 and I should pay for 2 fibre lines installed in 1 house. This is total madness and incompetence at the highest level. Their systems are not interlinked. It has created a hardship on me because I have paid for services rendered via easy pay. Reversed abnormal debit orders and went ahead to pay via easy pay. Hello Peter intervine to ensure that my internet services are restored.