Unfairly charged for returned debit order
<p>I opened a new cell contract with Telkom mobile in Jan and initially requested my debt order date for 25th of each month but this never happened it was rather loaded for the 31 of each month and as a result the debt order has been returned and i was charged 200 rand and had my service suspended, But i had paid my subscription manually on both occasions for Feb and March, but still no Joy form Telkom in reconnecting my services, and are now refusing to unsuspended my services until i pay the 200 which is their damn fault, such a ****ing waste worst mistake i ever made was taking out a contract with them </p>
Good day Leslie,
Your query has been logged and sent to our Collections Team for further assistance, feedback will follow.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Leslie,
Your query has been logged and sent to our Collections Team for further assistance, feedback will follow.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
This matter has still not been resolved i was debited again last week and my services not reinstated i spoke ********** today who informed she could not assist me as an external collection agency has debited my account at this rate i will return the debt order and cancel my contract as Telkom is in bridge of this contract please advise as sson as possible as this is out of hand now
This matter has still not been resolved i was debited again last week and my services not reinstated i spoke ********** today who informed she could not assist me as an external collection agency has debited my account at this rate i will return the debt order and cancel my contract as Telkom is in bridge of this contract please advise as sson as possible as this is out of hand now