Unfair treatment and Incompetence to close account

By far the worst customer experience I have ever had with any company. •⁠ ⁠Unfair treatment and Incompetence to close account •⁠ ⁠Financial loss due to a lack of assistance and forced debt orders •⁠ ⁠Unauthorised debt orders on my bank account

I have tried to resolve this issue multiple times, with no success. I have spoken to multiple Telkom representatives, sent emails, I was promised a response/ feedback/ a solution from each representative (as soon as they hear back from their team leader/ once their system was running again). Nothing has been done to resolve my case since cancelling and settling my account on the 17th of July 2024 (Ref number:***A).