Unfair Treatment

Good Day. I am highly disapointed with the services that has been provided to me over the last 2 months. The services that was provided to me has been the following, ignoring phone calls, ignoring emails, not answering chat messages online, standing in queques for days without being helpep, being ignored on facebook messenger chat. This all because I am trying to resolve a query that has been logged with Telkom for over two months without telkom contacting me regarding this query.

I am so sick of being treated like client that means nothing to telkom. This is no wonder i am no renewing any of my contract deals with telkom because they can't event get in contact with me to pay me back for credit they owe me. They are ignoring my request left right and center and the client just has to deal with the fact that Telkom is sitting with credit in their account that is owed to their client but they are not doing any following up with the client or telling the client what is needed to receive his credit in his account.

It is so amazing that is provider is sitting with all the details because before you can even get a fixed line Telkom deducts a deposit from your account but when they need to pay the money back those details dissapeared of their systems like you where a ghost.

I am sick and tired of trying to get hold of telkom to find out what they need to pay back my credit they owe me. I am sick and tired of waisting my time. If telkom has time to waste I don't

The credit was due in may we are at the end of june. If I am not mistaken telkom adds intrest when accounts are not paid by their clients so now you can add intrest for not paying your clients because you are unfair.

Treating people like a piece of ground.... Disapointment seems to roll of telkom's back like water of a gooses feathers.