UNFAIR TELKOM BILL!!

I would like to know if there is any hope in receiving help from anyone regarding a Telkom bill that I do not feel comfortable paying.

Last year November I had been made aware that my debit orders for Telkom were not going off. In December I had made a payment for R1500. They proceeded to cut my line. Completely cut... suspended if you will. Inbound and outbound. I had to make provisions for work, etc because I require my line to access my systems. Unknowingly I was continuously being charged every single month for a service that I was not being provided with. I called in March 2024 to settle my account however I found that the amount was ridiculously high and I did not feel it fair that I be charged for "service" I was not receiving simply because my Sim cards had been suspended.

Telkom. I have been a customer for years. I do not want to end my service with you guys. Please make this fair. I owe an amount of R2500+- with service received. I owe an amount of R8000!! Including the months I was billed for whereby I received no service. :-O

Please make it make sense.