UNFAIR SUSPENDED SERVICE

ON 25TH AUGUST MY ACCOUNT WAS DEBITED AND A EFT WAS MADE. THEY THEN DISCONNECTED MY LINE AFTER TAKING BOTH PAYMENTS I CALLED ON TUE , WED WAS TOLD MY SERVICE WILL BE RECONNECTED STILL NOTE DONE I CALLED TODAY AND I AM ON LINE FOR 12MIN STILL WAITING ... THEY SHOULD HAVE NEVER SUSPENDED SERVICE AS I AM SITTING IN A CREDIT AND NEXT PAYMENT IS ONLY DUE ON 30 SEPTEMBER THIS HAS INCONVENIENCE ME AS I WORK FROM HOME AND DEPEND ON THIS SERVICE I HAVE ACCUMULATED COST IN BUYING AIRTIME AND DATA WHICH I WILL NOT BE REIMBURSED BACK BY MY COMPANY