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Dorothy M
1 reviews | Active since Sept 2011
21 Apr 2016, 13:27
Unfair service
I had a telkom contract on *** due for an upgrade, i closed the contract and they kept debiting even after they cancelled my sim. Now i cant open a contract because telkom says im in arrears with them. I've never been more upset by a network than now. I called and spoke to Thandeka and she cant tell when they closed my sim. Wonderful.
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Telkom's replyOfficial
21 Apr 2016, 15:33Hello bao*****te,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM226092
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM226092
Regards
Luleka
Telkom Social Media Team
Telkom's reply21 Apr 2016, 15:33
Official
Hello bao*****te,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM226092
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM226092
Regards
Luleka
Telkom Social Media Team