Unfair service

<p>I have an open contract with Telkom and everytime I change my monthly spend limit then my number will automatically goes off for voice calls,which unables me to make and receive calls. In that regard I have to call them and ask for my number to be activated for voice calls,at first they were assisting with no waiting period, but now,just today they telling me to wait for nine days maximum,so how will I operate with an inactive number for nine days? How will my clients get hold of me?Now my work has to suffer because of extremely poor service that I am receiving from Telkom. Please do something urgently, this is totally unfair and unacceptable. </p>