Unfair listing on the bureau

I am so disgusted by TELKOM. They have unfairly put a default status on my credit profile. My account was paid up in August 2019, I have a business and in need of finance but I am unable to get finance because of useless ****EN TELKOM!!!!!!!! I HAVE CALLED, I HAVE EMAILED BUT NO ONE HAS HELPED ME SINCE SEPTEMBER WHEN I NOTICED THE STATUS OF MY PROFILE.

ANYONE WHO IS USING TELKOM SHOULD KNOW THAT THEY ARE A BUNCH OF STUPID PEOPLE WHO DONT KNOW HOW TO DO THEIR WORK AND ARE SO QUICK TO BLACKLIST PEOPLE FOR A R500 ACCOUNT. SIES MAN U SHOULD BE ASHAMED OF YOURSELVES!!!!!!!!! SORT THIS OUT