EU
Ermelinda U
1 reviews | Active since Aug 2018
07 Aug 2018, 16:13
Unfair charges by Telkom
Good Day The cables in our area have been ****** 2 months ago. Calls were logged and I was informed 2 weeks ago that the cables will not be replaced. On the 1st of August I received an account from Telkom and was billed for the line rental. Now I was informed that even though the cables were ****** I'm still liable for the rental of the line. How is that possible if there is no line?
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Ermelinda U's updateReviewer Update
13 Aug 2018, 14:25Good Day
How can you tell me when the lines are restored. You sent me messages stating that the cables won't be replaced and to look for alternate services. We also have no fibre in the area. Please clarify "when your srvice is restored.
Thanking you
Ermelinda
EU
Ermelinda U's update13 Aug 2018, 14:25
Reviewer Update
Good Day
How can you tell me when the lines are restored. You sent me messages stating that the cables won't be replaced and to look for alternate services. We also have no fibre in the area. Please clarify "when your srvice is restored.
Thanking you
Ermelinda