Unfair Business Practice by Telkom

I've been trying to get a billing issue resolved with Telkom for the last year and a half and no such luck. After talking to the operations manager Shaun Smith (Email address is ********** he stopped replying to my emails and I got handed over to a collection company.. After making the payment a paying up the account, my line was subsequently cut a week later without communication being sent to me and as a result I was only made aware when I called in.

Phumelele Tshabalala also tried escalating the matter to Shaun Smith and someone by the name of Cynthia (Email address is ********** but again I've gotten no feedback. To my knowledge this is unfair business practice, this also doesn't comply with the TCF rules and regulations. Telkom has walked all over me for the last one and a half years and I'm disgusted at the service I've received from a company that speaks so highly of themselves.

I'm more then willing to forward ALL communication through to you and you can see just how I've been treated. Please note my line has been cut, I've made payment today and am awaiting on my service to be restored.