UNFAIR BUSINESS PRACTICE

Signed 3G data contract on 20 Sept 2012.<br> Sent notice of cancellation to Telkom on 4 Dec 2014 (26 months after signature of contract, 2 months after expiry) to an email address supp**** by the call center<br> Contract still not cancelled to date almost 6 months later<br> Telkom listed me for bad debt with credit bureau.<br> I have placed endless phone calls to their call center, explaining the problem over and over again. Sent 14 emails to 6 individuals with zero results. <br> <br> Telkom managers are hiding behind their call center staff and call center staff cannot do ANYTHING except log calls and give reference numbers OVER AND OVER again with no feedback. Nobody at Telkom can be contacted directly and apparently all managers spend all their time in meetings.<br> <br> Telkom does not return calls or respond to e-mails EVER.<br> <br> <br> <br> <br>