1 reviews | Active since Feb 2015
unfair billing
Cellphone number: *** Account number: ***
May you kindly assist with the attached invoice. I have an unlimited deal with Telkom that oi pay R449. I have been having these deal for 2 years now if not mistaken. All of the sudden in August I had to pay R610.27. When I enquire I was told that the difference of R161.27 was for the subscription. I have never subscribed to anything. The same day the lady cancelled all the subscriptions. The same thing is happening now. I have to pay R150 more for the subscriptions that were cancelled. This looks funny because it looks like the R160, R150 amount is a capped amount.
I wont be able to pay for things that I did not subscribe too. May you kindly rectify your error.
If the error cannot be rectified you might as well cancel the contract that I have with you, since it is a month to month, I guess MTN and Vodacom will be happy to have a new costumer.
This is a robbing game and I did not subscribe to it.
my number is ***
